The Visitor Centre is set in an 11 hectare nature reserve - Romney Warren, a designated Site of Special Scientific Interest. Wildlife conservation interest on this important site is provided by the dune grassland with it's special flora, mosses and lichens and seasonal ponds, which hold nationally important populations of Great crested newts and Great silver beetles. Rare medicinal leeches and many species of dragonfly and damselflies are also found here.
The Visitor Centre building itself is an award-winning eco-friendly building with many interesting and sustainable features. The Centre is the proud holder of a Gold Award in Green Tourism Business Scheme - the first such award for a visitor attraction in Kent.
Light refreshments are served in the café, and friendly, knowledgeable volunteers can offer information and guidance on what to visit and see in the area. There is a gift shop with local crafts, cards, wildlife information and maps of the area on sale, and locally sourced plants produce and preserves are always available.